Question 1

Can I charge at home?

Accepted Answer

Yes. All ElectricPe scooters charge from any regular 5A domestic socket. No special wiring required. The charger that ships with your scooter is sized for safe overnight charging at home.

Question 2

How does the battery swap subscription work?

Accepted Answer

With the Xypro Swap, you own the vehicle but subscribe to the battery. Starting at ₹8/day, you can swap depleted batteries for fully charged ones at any partner swap station, typically in under 60 seconds. Perfect if you can't charge at home or run multiple shifts.

Question 3

How do I find an EV charging station near me?

Accepted Answer

Open the ElectricPe app and it shows charging stations around you on a live map, drawn from 60+ partner networks. You can search any area or city, see which points are free right now, and get turn-by-turn directions to the one you pick.

Question 4

Which charging networks does the ElectricPe app support?

Accepted Answer

ElectricPe aggregates 60+ networks including Tata Power, Adani EV, Statiq, Jio-bp, Shell Recharge, ChargeZone, BPCL, HP Charge and many more. Instead of installing a separate app for each operator, you see them all in one place and pay from a single wallet.

Question 5

Is the ElectricPe charging app free to use?

Accepted Answer

Yes. The app is free to download and free to use for finding, navigating to and paying at charging stations, whether or not you own an ElectricPe scooter. You only pay the charging operator's tariff for the energy you actually consume.

Question 6

How do I pay for charging across different networks?

Accepted Answer

Top up the ElectricPe wallet once and use it at any supported network — no separate accounts or operator-specific cards. Start and stop a session from your phone, and the cost is deducted automatically, so you get a single payment history across every charger you use.

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